General information How we use your personal data? With this privacy notice, Deniz Travel EOOD provides information on collection methods, use, sharing and protecting the personal data you provide. Deniz Travel processes your personal data in accordance with the law, in good faith and in a transparent manner. They gather for specific, explicitly stated and legitimate purposes and are not further processed in a way, incompatible with these purposes. Personal data is relevant and relevant to and limited to what is necessary in relation to the purposes, for which they are processed ("minimize data"), accurate and kept up to date. They are processed in a way, which guarantees an appropriate level of personal data security. They are stored in good faith and according to the statutory terms. please, have in mind, that the storage terms are subject to periodic review and when the statutory terms change, a corresponding update is made. We assure you, that the processing of this data is carried out in accordance with national legislation. If this notice is modified at a future time, we will publish information about this on our website in due course. Your rights regarding your personal data? In accordance with Bulgarian legislation, You can exercise the following rights, related to the personal data processed by Deniz Travel: to have access to your personal data, which Denise Travel handles, and get a copy of them; to be corrected in case of inaccuracy or when the data is incomplete; request that your personal data be deleted, when the conditions are there; request that the processing of your personal data be restricted, in the cases defined by law; to object to the processing of your personal data, in the cases defined by law; to exercise your right to data portability and to request that your data be provided in a structured, widely used and machine-readable format; when processing is based on your consent, to withdraw the given consent at any time and without the payment of any fees; and file a complaint with the Commission for Personal Data Protection.
Processing of your personal data in the following cases: 1. Conclusion and execution of the tour operator contract and obligations under the insurance contract What are the personal data, that we collect? Name, surname and last name; EGN, ID card number / another identity document; Email and phone; Address: permanent or present; Bank information: bank account number and others; Other data related to the subject of the insurance contract;
1 For what purposes we collect your personal data? Administration of tourist travel and the insurance relationship, including but not limited to the purposes of: − preparation of an individual proposal for insurance; − risk assessment; − prevention of insurance fraud; - fulfillment of legislative requirements, inclusive, but not only avoiding conflicts of interest
On what legal basis do we collect your personal data? Conclusion and execution of a tour operator and insurance contract; Compliance with legal obligation;
General Data Protection Regulation (EU)2016/679. How long do we store your personal data for?? Your personal data is stored according to statutory terms, which are listed and documented in the Document Archive Management Instruction. The specific terms can be provided upon request by the data subject. Who we share your personal data with? In the presence of a valid reason and based on a written agreement with the third parties listed below, we may share your personal data with: Service Providers (consultants, experts, assessors, lawyers); Subcontractors, who provide services on behalf of Deniz Travel EOOD outside the territory of the Republic of Bulgaria; State supervisory and control bodies, judicial and investigative bodies, including external auditors.
2. Settlement of tourist travel claims and insurance contracts What is personal data, that we collect? Name, surname and last name; EGN, ID card number / ID; Email and phone; Address: permanent or present; Bank information: bank account number and others; Health data: information about your health condition (diagnosis, epicrisis, other health documents), provided for the purpose of processing a tourist trip and insurance claim.
For what purposes we collect your personal data? Processing of claims in connection with the occurrence of an insured event and payment of insurance compensation in case of damage liquidation; Preventing insurance fraud; Risk Assessment;
3.Compliance with legislative requirements, including avoiding conflicts of interest, Corruption practices and obligations under the Anti-Money Laundering Law.
On what legal basis do we collect your personal data? Fulfillment of travel obligations and insurance contract; Compliance with legal obligation; Your health data (diagnosis, health condition, medical documents) may be processed for ascertainment, exercising or defending legal claims, as well as on the basis of Art. 9, /4/ of the General Data Protection Regulation (EU)2016/679.
How long do we store your personal data for?? Your personal data is stored according to statutory terms, which are listed and documented in the Document Archive Management Instruction
Who we share your personal data with? In the presence of a valid reason and based on a written agreement with the third parties listed below, we may share your personal data with: Service Providers (consultants, experts, assessors, lawyers, medical persons); Subcontractors, who provide services on behalf of Deniz Travel outside the territory of the Republic of Bulgaria. State supervisory and control bodies, judicial and investigative bodies.

Gift voucher

If you are tired of giving the same gifts every time, if you have no idea what to make people happy with or you want to surprise your loved one, relative or friend, then we at travel agency DENIZ TRAVEL EOOD want to offer you something different.: Voucher for a specific tourist service • The voucher is valid for a period of one year from the date of issue. In case, that the voucher is not used within this period, the amount paid for it is non-refundable. • This voucher is personal and named, and is non-transferable.

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